Reviews
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STOVES
"I called stoves plus fully expecting to get an estimate on a repair for my woodstove. My woodstove is in the basement and stinks when we do not use it. I clean the chimney and burn creosote cleaner, but there is so much back pressure there is a constant wind coming down the pipe. Look, my dad and I have a small business and we get business because people trust us to do what needs to be done, not what makes us money. The advice I got from stoves plus on how to tackle my problem was just that, honest and effective. When I need some new supplies, fireplace, or any related work I will be working with them. 5 stars! Thank you!"
Jerry, Grahamsville, New York
"Stoves Plus installed and serviced my Breckwell pellet stove. I can’t speak of a higher level of service and knowledge shown by the people at Stoves Plus. Their prompt and curteous service is well above the norm".
Mark, Pine Bush, New York
"I called for advice to clear out build up smoke in pellet stove chamber after restart due to pellet bin ash clean out vent not completely shut. Both Carl (owner) and John (service employee) provided excellent service for seasonal pellet stove clean out and took their time to explain the operating procedure for new owners of using pellet stove. Carl was very responsive to assist us over phone call during cold winter night to resolve the minor issue of smoke build up in pellet stove chamber without onsite service call. I highly recommend on using Stoves Plus service for pellet stove seasonal maintenance cleaning and repairs."
Sergio, Warwick, New York
"I can not say enough good things about this outfit, run by Carl and his wife Linda Rumbalski. We had a wood stove installed in our vintage cabin late last summer. The contractor we hired was unable to provide a crucial double insulated through-the-wall piece of piping, and I called Carl to ask for help. He had a piece he thought might work, and waited for my boyfriend, Tom to pick it up, despite having dinner plans. He told Tom he would wait as long as he could, but if he were not on the premises when Tom arrived, would leave the piece outside, and trust Tom to leave the agreed upon sum.
After much aggravation with the installer, the stove was finally, safely installed, and we did not use the pipe piece Carl had sold us. We called to let them know and were told that we could return it at any time. One year later I called to ask if we might drop the piece off and thank them for the kindness they showed Tom and myself. To our surprise they refunded our money.
As city dwellers, we are unaccustomed to such integrity ~ and after visiting their location, are thoroughly impressed with their business practices and loyalty of their long-time employees. Should you need to buy a stove, have one repaired or installed, or your chimney cleaned, relined or waterproofed, we highly recommend the professionals at Stoves Plus LLC whole heartedly. We look forward to doing business with them in the future."
Beth, Pine Island, New York
"I've know and dealt with this business for most of my life. When I lived in Orange County, I would go to no other supplier than Stoves Plus. Fair Prices, Friendly Faces and Prompt Service. I've since moved away from Orange County, but, I still refer all of my friends and family to Stoves Plus for their wood burning stove needs. I can't recommend them highly enough."
Stefan, Poughkeepsie, New York
"I recently got mine installed! Awesome group of people, clean, concise, and makes sure everything is right! Always friendly, this is the 3rd year I've used them to clean and service my very old stove. Needed this new one, thanks Carl!"
Pat, Montgomery, New York
"We bought a new wood stove, from Stoves Plus in the summer of 2013, to replace our old wood stove which dated back to 1985. Karl was very professional in explaining the energy saving features of the new stove and provided a nice catalog of choice to choose from. The pricing including the installation was clear, no surprises. The stove was delivered and installed on time, as scheduled. We are VERY pleased with the new stove. It certainly lives up to what was promised. Overall we strongly recommend considering Stove Plus. They are nice people to deal with and the product is excellent."
Joe, Chester, New York
"We recently purchased a new wood stove from Stoves Plus and the experience was great. Both Linda and Carl were very knowledgeable and helpful in making our decision on which stove would suit our needs. The showroom had a working display unit plus many others. The installation went smooth and professional and we are very happy with our purchase. Probably the best thing I can say about Carl and Linda is that they are very honest, a very rare quality in this industry."
Tristan, Milford, Pennsylvania
"Professionally installed very clean and courteous . Prompt service and very knowledgeable."
Louie, Beacon, New York
"I was so glad my husband made this stop on his way home one day! They were the best pricing in the area ( and we went to MANY places) and they were helpful and honest! Service was fast and installation was done in less then 1 week! The two that came to the house were incredibly knowledgeable,fast and professional.There was no fuss or mess and I couldnt have asked for a better experience. I was hesitant about getting the fireplace insert at first but now I am thinking I am going to love it once the temps hit negatives outside. Thank you to all of them for the great service!! See you next year for our wood stove downstairs and a cleaning of the insert:)"
Vicki, Greenwood Lake, New York
"Carl and his crew did a stellar job of removing our old pellet stove and replacing it with a wood stove. Phone calls and emails were returned promptly by both Carl and Linda. Information provided was clear and accurate. Carl showed up for the installation at exactly the time we had scheduled, which was particularly impressive since he had to travel approximately one hour to get to our home. Once the work was under way, attention to detail, a can do attitude, and a fine sense of humor were all clearly evident. Why bother with time wasting "competitors" who don't respond to phone calls or who fail to provide estimates as promised? Just go to Stove Plus and get the job done!"
Gavin, Slate Hill, New York
"I am so pleased that there is a professional, courteous, and knowledgeable business with a small town attitude. Carl and his co-worker are great. Linda answers the calls promptly and always polite. They drove way out to Loch Sheldrake in bad weather just so my family would have heat. Carl was nice enough to give me a thorough lesson on the operation and servicing of my pellet stove. Highly recommend these true professionals!!!!"
Thoren, Loch Sheldrake, New York
"Great people. Answer any questions you have and are not pushy. They don't make you feel like they are used car salesmen. Very happy"
Tommy, Monticello, New York
"Best referral I got for years, was to visit Carl & Linda at Stoves Plus. Their product line was excellant as was their prices and installation. Extremely knowledgeable people, and obviously expert in product line along with service and installation of same."
Edward, New Paltz, New York
"Knowledgeable with quality products and good service…I am an owner of a Pacific energy Summit … very happy with stove and company."
Jim, Goshen, New York
"What a pleasure to get good professional and prompt service! In-store personnel are good listeners and work courteously to meet the customer's needs. Carl completed the repairs on my stove thoroughly and he showed he appreciated my business. Cannot ask for more!"
Karen, New Paltz, New York
"Great service. They were timely with everything and really did a great job with installing the fireplace insert. Owner came out and measured it himself. Nothing but great service. I would go there again and happy to support a local company."
Tom, Middletown, New York
"Great, friendly advice from Linda! Would definitely revisit!"
Catherine, Ellenville, New York
"We are really pleased with Stoves Plus! They are very easy to work with - professional, thorough, and very competent. The wood burning insert looks beautiful and -- with the chimney liner -- we have a safe solution for an old wonderful fireplace. Price point hit the right spot for us. Definitely recommend!"
Lynn, Wallkill, New York
"Carl and his team were phenomenal to work with. I have used Stoves Plus to clean my chimneys in a previous home for years, so I was confident in their professionalism and knowledge. When we learned our chimney in our home was unable to be used with our fireplace, I was heartbroken, but I trusted Carl's assessment. Initially I was hesitant to put in a woodstove insert, but I have to admit I completely love it. Not only is it attractive, but it is fuel efficient and easy to use. Last night, as icy cold rain pelted the windows, we were cozy and warm AND I love how it looks. Cannot recommend Stoves Plus highly enough!" - Install of a woodstove insert and chimney liner
Bethany and Jim, Walker Valley, NY
CHIMNEY SERVICES
"Wow, what great service!My clothes dryer literally stopped drying clothes, I called for service and the repairman told me the dryer is fine your vent is blocked.I called Stoves Plus and they told me not to run the machine until they could check it out. Good thing too, because when they did come out they cleaned about a decades worth of compacted lint out of the vent line. Basically a fire waiting to happen.Thank you Stoves Plus you saved my house from impending disaster!"
Giorgio, Gardiner, New York
"Service was excellent and professional. ...they took time to answer all of my questions in a courteous and honest manner...I highly recommend Stoves Plus!"
Cynthia, Florida, New York
"Very happy with the service from this company. Had a top damper put on and couldn't be happier. They were on time, they kept clean, very helpful, and explained everything. Very fairly priced and they were also quick. Would defiantly reccomend, and will use the. Going forward for all my chimney work."
Matthew, Walden, New York
"They showed up on time and were very respectful. Gave me a thorough overview with their video camera system and provided a few options to repair the damages that were inside my chimney."
Mark, Greenville, New York
"Carl did a fabulous job cleaning our insert and chimney this morning. He called when he was en route, was very concerned about cleanliness (brought a tarp for the hardwood, used a shop vac for the soot, etc.) and was extremely friendly and polite. I would highly recommend Stoves Plus!!!!"
Gary, Cragsmoor, New York
"I am quite satisfied with the service. It was thorough and efficient. I was shown pictures of potential problems and give information about how to correct them. The company was also polite and considerate of my time. The price was also fair."
John, Ulster County, New York
MARINE PRODUCTS
Carl, Linda, and a John at Stoves Plus provided us with excellent service. We were in search for a PK4400, late in the season, and closer dealers would not accommodate us. Carl worked with us over the phone, custom ordered our boat, and delivered within one week all the way to Massachusetts. Our family couldn’t be happier. Excellent boat and great service! Thank you!
Tali - North Reading, MA
"Went here to get a boat trailer.. Friendly, helpful and courteous. I can't say enough good things about this business and the people who own/work there. They won't rip you off. I definitely will be going back to purchase seats for the boat and a fireplace insert for when the cold weather comes. Thumbs up all the way".
Mike - New Hampton, New York
"I Highly recommend dealing with Carl and his wife from Stoves Plus. We contacted them out of the blue with several requests that they were able to easily accommodate us with. It really was a pleasure working with you guys. I highly recommend your business!"
Jason DiSalvo - Chief, Congers Fire Department, Congers, New York
"Carl and Linda at Stoves Plus were very knowledgeable about their products and services. They may have lots of customers, but you can expect to get personal service to the highest degree. Carl found the right boat for us and made us feel like we were his only customer before, during and after the sale. He was quick to answer my questions, even several weeks down the road. We look forward to continue our relationship here!"
Larry, Roscoe, New York
"I've been very impressed with the entire experience. They made buying the boat extremely convenient and stress-free. Worked with me via email to discuss options. Delivered the boat to my lake. Took my old boat on trade. I wasn’t intending on buying a new boat this year (I was "just looking"), but they made it too easy to say yes! Easy to work with and very friendly."
Jerry, Croton On The Hudson, New York
"Stoves Plus was recommended to us by a co-worker, and we found them honest and efficient. We have been dealing with an incompetent boat guy and are happy to have had a great experience. We will be recommending them to all of our boating friends."
Tony, Esopus, New York
"Carl and Linda at Stoves Plus were very knowledgeable about their products and services. They may have lots of customers, but you can expect to get personal service to the highest degree. Carl found the right boat for us and made us feel like we were his only customer before, during and after the sale. He was quick to answer my questions, even several weeks down the road. We look forward to continue our relationship here!"
Larry, Roscoe, New York
"I've been very impressed with the entire experience. They made buying the boat extremely convenient and stress-free. Worked with me via email to discuss options. Delivered the boat to my lake. Took my old boat on trade. I wasn’t intending on buying a new boat this year (I was "just looking"), but they made it too easy to say yes! Easy to work with and very friendly."
Jerry, Croton On The Hudson, New York
"Stoves Plus was recommended to us by a coworker, and we found them honest and efficient. We have been dealing with an incompetent boat guy and are happy to have had a great experience. We will be recommending them to all of our boating friends."
Tony, Esopus, New York
"Great people, great experience buying my new row boat. I drove all the way up from Long Island because the price was right. I am a customer for life !!!"
Steve, Massapequa, New York
"My wife and I were so pleased working with Carl. He made our overall experience very pleasant. He communicated with us through every step and provided pictures of the progress. Like I said , we had an excellent experience with Carl and Linda and will most defiantly recommend Stoves Plus to others at our lake. Thank you again Carl and Linda!" - 13 foot Paddle King Pontoon Low Pro Angler"
Jerry, Miller Place, New York
"Stoves Plus was a great experience from beginning to end. The Lo pro angler mini pontoon boat is very well made and we are very happy with our purchase".
Edward, Fort Ann, New York
GRILLS
"Food just tastes better when cooked over real wood pellets on a Green Mountain Grill from Stoves Plus. Its the reason that wood pellet grills win so many BBQ competitions. The process of making charcoal briquettes destroys the flavor within the wood they are made from, and propane has absolutely no taste at all. These guys even sell a variety of wood pellets which are made from clean, kiln-dried sawdust, with the flavor molecules totally preserved. All that flavor finds its way into the meat on the grill. With my new Grill I can grill like a professional by pushing a button to set it and forget it".
James, Beacon, New York
